Last Updated: 17-Feb-2025
Who We Are
Persisto.ai is a software development company building Agentic AI products. We are committed to protecting your privacy and ensuring transparent data practices. You can reach us through our website at https://persisto.ai or contact our Data Protection Officer at support@persisto.ai.
Contact Information:
- Company: Persisto.ai
- Website: https://persisto.ai
- Email: support@persisto.ai
Information We Collect
Personal Information You Provide
- Account Information: When you create an account, we collect your name, email address, username, and password
- Profile Information: Any additional information you choose to add to your profile
- Communications: Messages, comments, and other content you submit through our platform
- Contact Information: Information you provide when contacting our support team
Information We Collect Automatically
- Technical Information: IP address, browser type, device information, operating system
- Usage Data: Pages visited, time spent on site, click patterns, feature usage
- Location Data: General location based on IP address (not precise geolocation)
- Cookies and Tracking: As detailed in our Cookie Policy below
AI Training and Analysis Data
- Media Files: When you upload videos, images, audio, or other media files, we use this content to perform AI analysis, text detection, and improve our services
- Interaction Data: How you interact with our AI features to improve performance and user experience
How We Use Your Information
We use your information to:
- Provide and improve our AI services and platform functionality
- Authenticate users and maintain account security
- Respond to support requests and communications
- Analyze usage patterns to enhance user experience
- Detect and prevent spam, fraud, and abuse
- Comply with legal obligations and enforce our terms of service
- Send important service updates and notifications (with your consent for marketing)
Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contract Performance: To provide services you’ve requested
- Legitimate Interests: To improve our services and prevent abuse
- Consent: For marketing communications and non-essential cookies
- Legal Obligation: To comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Service Providers
- Cloud Infrastructure: AWS, Google Cloud, or similar providers for hosting and storage
- Analytics Services: To understand user behavior and improve our platform
- Security Services: For spam detection and security monitoring
- Communication Tools: Email service providers for transactional messages
Legal Requirements
We may disclose your information if required by law, court order, or to:
- Protect our rights and property
- Investigate potential violations of our terms
- Protect user safety and prevent harm
- Comply with legal processes
Comments and User-Generated Content
When you leave comments on our site:
- We collect the information shown in the comment form
- Your IP address and browser user agent string are stored for spam detection
- An anonymized hash of your email may be sent to Gravatar to display your profile picture
- Approved comments and associated profile pictures become publicly visible
- Comments are retained indefinitely to enable automatic approval of follow-up comments
Media and File Uploads
Important: When you upload media files:
- You grant us permission to analyze and process these files using our AI systems
- We may extract text, metadata, and other information for analysis
- Remove location data (EXIF GPS) before uploading if you don’t want it accessible
- Uploaded content may be processed by third-party AI services as part of our platform
Cookie Policy
Essential Cookies
- Authentication: Login status and session management (2 days to 2 weeks)
- Functionality: User preferences and display settings (1 year)
- Security: Browser compatibility and security checks (session-based)
Optional Cookies
- Analytics: Usage statistics and performance monitoring
- Preferences: Comment form data to avoid re-entering information (1 year)
You can control cookie preferences through your browser settings. Disabling essential cookies may affect site functionality.
Data Retention
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion or 3 years of inactivity |
| Comments and Posts | Indefinitely (unless deletion requested) |
| Usage Analytics | 26 months |
| Security Logs | 12 months |
| Project Data | As specified in individual project agreements |
Your Privacy Rights
Depending on your location, you may have the right to:
Access and Portability
- Request a copy of your personal data
- Export your data in a machine-readable format
Correction and Deletion
- Update or correct inaccurate information
- Request deletion of your personal data (subject to legal requirements)
Control and Objection
- Object to processing based on legitimate interests
- Withdraw consent for marketing communications
- Request processing restrictions
How to Exercise Rights
Contact us at support@persisto.ai with your request. We will respond within 30 days and may require identity verification.
Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Staff training on data protection practices
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards through:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
- Other legally recognized transfer mechanisms
Third-Party Services
Embedded Content
Our site may include embedded content from third parties (videos, social media, etc.). These services:
- Operate under their own privacy policies
- May collect data about your interactions
- Could track you across different websites
- Are not controlled by our privacy practices
External Links
We are not responsible for the privacy practices of external websites linked from our platform.
Children’s Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on our website
- Update the “Last Updated” date
- Notify users of material changes via email or platform notification
- Provide 30 days’ notice for significant changes
Contact Us
For privacy-related questions, concerns, or requests email support@persisto.ai