Persisto.ai CoPilots for insurance industry


Privacy Policy

Last Updated: 3-Dec-2025

Who We Are

Persisto.ai is a software development company building Agentic AI products. We are committed to protecting your privacy and ensuring transparent data practices. You can reach us through our website at https://persisto.ai or contact our Data Protection Officer at compliance@persistoconsulting.com

Contact Information:

  • Company: Persisto.ai
  • Website: https://persisto.ai
  • Email: support@persisto.ai

1. Information We Collect

We may collect:

1.1 Information You Provide to Us

  • Business contact information (name, email, phone, employer)
  • Information submitted through our platform or forms
  • Documents provided for underwriting workflows (which may contain business or personal details)

1.2 Information Automatically Collected

  • Browser and device information
  • Usage analytics
  • Log data related to system performance

1.3 Information Processed on Behalf of Customers

We process documents, forms, and data solely to provide our underwriting automation services.

2. How We Use Personal Information

We use personal information to:

  • Deliver and improve our AI underwriting tools
  • Respond to inquiries and customer support requests
  • Analyze service performance
  • Maintain security and fraud detection
  • Fulfill legal and contractual obligations

We do not use customer data to train public AI models.

3. Legal Basis for Processing

We process data under:

  • Legitimate business interests
  • Contractual necessity
  • Compliance with legal obligations
  • Customer instructions (when acting as a processor)

4. Sharing of Information

We may share personal information with:

  • Service providers that support our platform (cloud hosting, security tools, analytics)
  • Subprocessors disclosed upon request
  • Regulators or authorities when legally required

We do not sell, rent, or trade personal information.

5. International Data Transfers

If personal information is transferred to the United States or other countries, we use contractual safeguards, such as data processing agreements, to protect it.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Meet legal and contractual requirements
  • Support security, auditing, and compliance needs

When no longer required, we securely delete or anonymize the data.

7. Cookies & Tracking

Our website uses limited cookies for:

  • Functionality
  • Basic analytics

We do not use cookies for advertising, tracking individuals across sites, or behavioral profiling.

Visitors can manage cookie preferences through their browser settings.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your information
  • Correct inaccuracies
  • Request deletion
  • Object to or restrict processing
  • Obtain a copy of your data

Requests may be submitted to: privacy@persistoconsulting.com
We will respond within the required timeframe.

9. Security Measures

We use strong technical and organizational safeguards, including:

  • Encryption at rest and in transit
  • MFA-secured access
  • Role-based controls
  • Logging and monitoring
  • AI prompt-security guardrails
  • Isolation of customer data

10. Children’s Data

We do not knowingly collect or process personal data of minors.

11. Changes to This Notice

We may update this notice periodically.
The “Effective Date” reflects the most recent version.

12. Contact Us

For questions or requests related to this Privacy Notice:

Persisto – Privacy Office
Email: privacy@persistoconsulting.com
Toronto, Canada